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Orders
Below are some of are common questions about orders
How do I make a purchase?
Making a purchase is super easy. Just browse through our products, choose the item you want, add it to your cart, and proceed to checkout. Once your payment is confirmed, we’ll begin processing your order right away
How do I know if my order is confirmed?
Once your order is successfully placed, you’ll receive a confirmation email/message with your order details. If you don’t see it immediately, kindly check your spam/junk folder or contact us for assistance.
Can I change my shipping address after my order is placed?
Yes, If your order hasn’t been processed or shipped yet, we may still be able to update your shipping address. Please contact us as soon as possible with your correct address so we can assist you quickly
Shipping & Returns
Below are some common questions about shipping, returns, and exchanges
Do you ship internationally?
Yes, we do ship internationally. Shipping availability and delivery times may vary depending on your location. You can check the shipping options at checkout or contact us for more details.
When will my order be shipped?
Orders are usually processed and shipped within 1–7 business days. Once your order has been shipped, you’ll receive a tracking update so you can monitor your delivery anytime
What is your return policy?
We want you to love your purchase. If you receive a damaged, defective, or incorrect item, please contact us within the return period, and we’ll be happy to assist with a replacement or return process. Items must be unused and in their original condition/package.
How long will it take until I receive my order?
Delivery times may vary depending on your location. Most orders arrive within 5–15 business days after shipping. Once your order is on the way, you’ll receive tracking details to keep updated on your delivery.
